RETURNS & CANCELLATIONS

Please return your purchase in its original packaging with all the parts and freebies with your original receipt for a refund within 7 days. Please make sure that the product(s) are properly packed when you are returning it.

If any or all the products that were originally part of an order placed using a coupon or offer are returned then the coupon code/offer will no longer be applicable on the order. The benefit of the coupon/offer will also not be included in the refund. If the product(s) returned are part of any free offer such as Buy 2 get 1 free or Buy 1 get 1 free, all the products related to the offer have to be returned, as they have been purchased as part of a group offer.

You are responsible not to sign and accept the packaging that has been delivered if you suspect it to be damaged or tampered with. Our responsibility ends once a packaging has been delivered and signed for at the specified address. In specific cases where the packaging is tampered with, you will take responsibility to inform us to start filing for insurance, and return the package to the carrier by not accepting it. Before you accept a package and sign from the carrier and sign for it, you take responsibility to open the packaging and check if the content is intact.

In the circumstance of false returns and claims, you take responsibility to bear the cost of shipping and duty charges.

Exchanges

Exchanges will be considered on a case to case basis at the sole discretion of Hunky Dory.

Shipping for repairs only

To ship your product for any repairs, you should mail your product to: 241C, Kilpauk Garden Road, Kilpauk, Chennai – 600010, Tamil Nadu, India..

You will be responsible for paying for your own repair and shipping costs for sending your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service and purchasing shipping insurance. We don’t guarantee that we will receive your item.

 

Share